ChargePoint AfterCare™

Aftercare 2017 Key Brand
Aftercare 2017 Key Brand
Aftercare2

Dedicated Customer Service

Our dedicated AfterCare team will support your technical queries and other questions you may have related to service support, spare parts or consumable requirements.

Our team of experts will work closely with you to identify key areas that will enhance the usage of your ChargePoint® solution.

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Our team of experts are ready to provide you with immediate advice.

We will support you with:

 Arrow Web 01 Technical product queries.

Arrow Web 01 Troubleshooting advice.

Arrow Web 01 Documentation.

 

Contact ChargePoint AfterCare®.

Spare parts, consumables and accessories to enhance the performance and longevity of your ChargePoint® installation

 Contact ChargePoint AfterCare™ for a quotation.

Operation and maintenance training is available to help ensure good practice and help protect your investment

 

Training for Operators

  • Correct and safe use of the valve
  • Basic cleaning procedures

 

Training for Maintenance Personnel

  • Disassembly and reassembly of the valve
  • What to look for (e.g. signs of excessive wear)
  • Troubleshooting

 

Training sessions can be arranged at our offices, your site or through our global network of approved partners.

To arrange a training session contact ChargePoint AfterCare™

Service engineers can be deployed internationally, providing our customers with a rapid response to both planned and unplanned maintenance visits

In addition, we offer preventative maintenance contracts tailored to customer needs. This can be a simple supply of regular consumables or take the form of a full regular service visit agreement.

Furthermore, we can deliver validation services such as:

  • Performance Qualification testing (PQ)
  • IQ / OQ execution and documentation (Installation Qualification / Operational Qualification)
  • SAT (Site Acceptance Test)

 

Contact ChargePoint AfterCare™ for further information.

Support is available worldwide from our global AfterCare centres.

Alternatively you can also contact your local ChargePoint representative from our contact map.

 

Europe, Middle East & Africa

ChargePoint Technology Ltd.
Liverpool, UK
Email: Aftercare@thechargepoint.com
Phone: +44 151 728 4500

 

Americas

ChargePoint Technology Inc.
New Jersey, USA
Email: Aftercare.usa@thechargepoint.com
Phone: +1 609 549 6165

 

Asia and Asia Pacific

ChargePoint Technology Ltd.
Hong Kong
Email: Aftercare@thechargepoint.com
Phone: +44 151 728 4500