Onsite Services & Training

Onsite Services

Our international service engineers provide customers with a rapid response to both planned and unplanned maintenance visits. In addition, we offer preventative maintenance contracts tailored to customer needs.

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Our ChargePoint service engineers can be deployed internationally; providing our customers with a rapid response to both planned and unplanned maintenance visits

In addition, we offer preventative maintenance contracts tailored to customer needs. This can be a simple supply of regular consumables or take the form of a full regular service visit agreement.

Furthermore, we can deliver validation services such as:

  • Performance Qualification testing (PQ)
  • IQ / OQ execution and documentation (Installation Qualification / Operational Qualification)
  • SAT (Site Acceptance Test)

Contact ChargePoint AfterCare™ for further information.

We provide operation and maintenance training to ensure good practice and help protect your investment

Training for Operators

  • Correct and safe use of the valve
  • Basic cleaning procedures

Training for Maintenance Personnel

  • Disassembly and reassembly of the valve
  • What to look for (e.g. signs of excessive wear)
  • Troubleshooting

Training sessions can be arranged at our offices, your site or through our global network of approved partners.

To arrange a training session contact ChargePoint AfterCare™

Support is available worldwide from our global AfterCare centres.

Alternatively you can also contact your local ChargePoint representative from our contact map.

 

Europe, Middle East & Africa

ChargePoint Technology Ltd.
Liverpool, UK
Email: Aftercare@thechargepoint.com
Phone: +44 151 728 4500

 

Americas

ChargePoint Technology Inc.
New Jersey, USA
Email: Aftercare.usa@thechargepoint.com
Phone: +1 609 549 6165

 

Asia and Asia Pacific

ChargePoint Technology Ltd.
Hong Kong
Email: Aftercare@thechargepoint.com
Phone: +44 151 728 4500